At Model Train Store, we understand that your passion for model railroading doesn’t stop at borders. Whether you’re adding to your OO gauge collection in London or starting an N scale layout in New York, we’ve designed our global delivery services to bring premium model railway supplies straight to your doorstep.

Our Shipping Promise

From the moment you place your order to the exciting unboxing experience, we handle every package with the care befitting fine scale models. All shipments include protective packaging to ensure your locomotives, track pieces, and delicate scenery items arrive in perfect condition.

Shipping Options Tailored for Modelers

Standard Express Shipping ($12.95)

  • Carriers: DHL or FedEx for reliable tracking
  • Delivery Time: 10-15 days after dispatch
  • Ideal For: Time-sensitive projects or when you can’t wait to add that special piece to your layout
  • Includes: Full online tracking and signature-required delivery for security

Free Standard Shipping

  • Carrier: EMS for cost-effective delivery
  • Delivery Time: 15-25 days after dispatch
  • Minimum Order: $50 to qualify for free shipping
  • Perfect For: Larger orders of track, buildings, or complete train sets where timing is flexible

Behind the Scenes: Our Shipping Process

  1. Order Processing (1-2 days): Our Kansas City warehouse team carefully picks and packs each item, paying special attention to fragile components like point motors and delicate scenery details.
  2. Quality Check: Every order undergoes final inspection by our model rail experts before shipping.
  3. Dispatch Notification: You’ll receive an email with tracking information the moment your package leaves our facility.
  4. Customs-Friendly: We complete all necessary documentation for international shipments of Hornby, Graham Farish, and other premium brands.

Global Coverage with Local Expertise

While we ship worldwide from our US headquarters (excluding some remote Asian regions), our team understands the unique needs of model railroaders across different continents. Whether you need OO gauge track for your British layout or N scale accessories for your Japanese prototype, we ensure compatible products reach you with all necessary components.

Hassle-Free Returns

Your satisfaction is guaranteed. If any item doesn’t meet your expectations:

  • 15-day return window from delivery date
  • Original packaging required for locomotives and delicate items
  • Return shipping costs may apply (see our full Returns Policy)

“We treat every package like it contains our own prized model collection – because we know it might be yours.” – The Model Train Store Crew

Ready to build your dream layout? Browse our rails today and experience international model rail shopping done right. Questions about shipping to your location? Our crew is always ready to help at [email protected].